Sectors

CX Index works with companies from a wide variety of industries. Here, we showcase some of the sectors where we have helped deliver better customer experiences and better business outcomes.

Explore your sector

Aggregators

For aggregators, stakeholder management and Customer Lifetime Value are crucial to success.

Learn More

B2B

As the volume of customer interactions decreases, as is usually the case in B2B, the need for a high-quality granular analysis becomes more important.

Learn More

Banking

Now more than ever, banks need to deliver streamlined and slick customer experiences across every touchpoint.

Learn More

BPOs

Provide your customers with a layer of comfort around how you manage customer experience by making the most of CX Index’s suite of tools.

Learn More

Healthcare

Patient experience is paramount in recent memory when healthcare and our society’s welfare have never been more under the spotlight.

Learn More

Insurance

Delivering an enhanced customer experience significantly reduces customer motivation to switch providers when switching has never been easier.

Learn More

Public Sector

Empower your employees to deliver the public with the experiences they deserve by embracing an enhanced approach to citizen experience and improving public trust.

Learn More

Retail & eCommerce

With the help of CX Index, you can increase customer loyalty, close the loop with unhappy customers to turn your detractors into promoters, and identify gaps along the customer journey to improve customer experience.

Learn More

Travel & Hospitality

Deliver the best experiences to your guests or passengers to keep them coming back.

Learn More

Utilities

Compete on more than just price by delivering winning customer experiences and retain your customers in the long term.

Learn More